If you notice a streetlight that is out, flickering, or damaged, or any other Duke Energy issue, you can report it directly to Duke Energy through their online reporting system. The process is quick, easy, and helps ensure issues are addressed as soon as possible.
To submit a report, simply visit the Duke Energy website and follow the step-by-step instructions. You can also attach photos to the report to help identify the issue.
When submitting a report, please be sure to include:
- The street address or nearest intersection
- The pole number (if visible on the pole)
- A photo of the issue if available
Providing this information allows Duke Energy to quickly locate the problem and schedule repairs. Reporting issues directly helps streamline the process and ensures that problems can be addressed in real time.
You can report a streetlight outage or other issues here: Street & Area Light Repair Map - Duke Energy.