IMPORTANT NOTICE – PARKING CUSTOMERS – WRIGHTSVILLE BEACH, NC
TEMPORARY PAYMENT ISSUE AFFECTING T-MOBILE CUSTOMERS
We are currently experiencing a technical issue affecting T-Mobile customers who are attempting to pay for parking via the Text to Park (T2P) platform. This issue appears to be isolated to users with T-Mobile cellular service and mobile carriers that operate on the T-Mobile network, such as Mint Mobile and Metro by T-Mobile. This is not related to the Pivot Parking system or operations.
Please note:
We want to reassure our community members and visitors that this is not a parking system error but is a T-Mobile network-related issue affecting mobile users’ ability to complete parking payments via text.
Next Steps:
Customers with alternate carriers (AT&T, Verizon, etc.) are not affected and can pay as normal.
T-Mobile users are encouraged to try alternate methods, such as using a Wi-Fi connection, the web-based payment platform (where applicable), or call the Wrightsville Beach Parking office at (910) 256-5453, until the issue is resolved.
We apologize for the inconvenience and appreciate your patience as we work with T-Mobile to resolve this matter.
Thank you.
Pivot Parking
(910) 256-5453